To qualify for a return, items must be received back to our facility within 30 days of your original order delivery date.
Items Not Eligible for Returns/Exchanges
- Returns received in damaged or used condition
- Returns received with damaged or incomplete original packaging
- Items marked as final sale or not returnable on product page
- Free gifts or promotional items
- Customized and/or special order items
- Shipping charges, except in cases where we have made a shipping error
Additional Return Policies
- Item(s) being returned must be like new in their original packaging, along with all accessories, warranty cards, manuals, etc.
- Items may incur a 15% re-stocking fee. Typically products returned in a new and sealed condition will have the re-stocking fee waived.
- Shipping expenses to send a return back to us are the responsibility of the customer. Be sure to insure your package for the appropriate value and send with a method that can be tracked and retain your tracking information. We are not responsible for lost or damaged returns.
- If an item had free shipping, the original shipping cost we paid will be deducted from your return amount.