Return Policy

Eligibility Window

To qualify for a return, items must be received back to our facility within 30 days of your original order delivery date.

Items Not Eligible for Returns/Exchanges

  • Returns received in damaged or used condition
  • Returns received with damaged or incomplete original packaging
  • Items marked as final sale or not returnable on product page
  • Free gifts or promotional items
  • Customized and/or special order items
  • Shipping charges, except in cases where we have made a shipping error

Additional Return Policies

  • Item(s) being returned must be like new in their original packaging, along with all accessories, warranty cards, manuals, etc.
  • Items may incur a 15% re-stocking fee. Typically products returned in a new and sealed condition will have the re-stocking fee waived.
  • Shipping expenses to send a return back to us are the responsibility of the customer. Be sure to insure your package for the appropriate value and send with a method that can be tracked and retain your tracking information. We are not responsible for lost or damaged returns.
  • If an item had free shipping, the original shipping cost we paid will be deducted from your return amount.